Article ID : 00228839 / Last Modified : 14/06/2019

Apps added to the home screen does not start when tapped.

Applicable Products and Categories of This Article

The apps added to the home screen through Settings> Add Apps may not start when tapped after you update the App Remote for Android to Version 2.2.1 or later.
Follow these steps to access those apps.

  1. On your smartphone, open the App Remote app.
  2. Select Settings.
  3. Select App Control by Voice, then register the apps that won't start when tapped through the following options:
    • Navigation App Menu
    • Phonebook App Menu