Service Charges
NOTE: There will be additional charges for the following:
Cancellation for Out of Warranty Repairs Only No Fault Found for both In and Out of Warranty Repairs |
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Corroded Sets for both In and Out of Warranty Repairs |
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Dismantled / Modified Sets for both In and Out of Warranty Repairs |
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Overseas Sets for both In and Out of Warranty Repairs |
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All charges are excluding GST. For Audio: Each component will be charged separately. Service Warranty is reclaimable, except replacement of new parts, within 3 months from first date of collection if same defect occurs. For Service Warranty enquiry, please contact Service Hotline: 6544 8600 Operating hours: 9am to 6pm (Mon to Fri, except public holidays) |
Consumer Product - Service Charges
Product Category | Type | Rate | Other Charges |
Television | 26" and below | $80 | $20 transport one way |
30" to 39" | $100 | ||
40" to 54" | $120 | ||
55" to 59" | $150 | ||
60" to 79" | $180 | ||
80" and above | $250 | ||
Plasma TV | $200 | ||
Remote commander | $20 | ||
Home Audio Video | Home Theatre System | $120 |
$30 transport two way |
BD Player / DVD Recorder | $80 | ||
Hi-Fi System | $65 | ||
Amplifier / SACD Player | $250 | ||
Digital Imaging | Cyber-shot (DSC) | $60 | $40 cleaning |
Handycam (HDR, DCR) | $80 | ||
DI Accessories (e.g. Flash, LAEA mount, Marine Pack) | $80 | ||
Alpha APS-C Sensor (ILC, SLT, NEX) | $80 | $60 cleaning | |
Semi-pro Cyber-shot (RX1 series) | $150 | ||
E-mount Alpha Full Frame Sensor (ILCE-7 Series) | $120 | ||
A-mount Alpha Full Frame Sensor (SLT-A99, DSLR-A850/A900) | $150 | ||
Lens - Sony | $80 | $60 cleaning | |
Lens - G or Carl Zeiss | $150 | $120 cleaning | |
Portable Audio | Walkman / ICD recorder / Transistor Radio | $40 | $15 cleaning |
Headphone / Earphone | $40 | ||
Car Audio | Player only | $50 | $20 cleaning |
In Car Visual | $60 | ||
Computers | VAIO repair | $120 | |
VAIO software recovery / update | $60 |