Article ID : 00230442 / Last Modified : 26/07/2019

The source screen on Music Center app (SongPal) does not open.

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Please confirm whether a Bluetooth connection has been formed with a connected device.

If the Music Center app source screen does not open despite being connected by Bluetooth, please restart your Music Center app by closing then re-opening the app.

NOTE: The name of the application was changed from SongPal to Music Center app since May 2017.