Article ID : 00176682 / Last Modified : 08/02/2019

Why is the Equaliser setting under the Sound menu grayed out?

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The Equaliser setting is grayed out in the conditions below:

  • Sound Mode is set to Music, Cinema, or Sports
  • Sound restoration (DSEE) is set to Auto.
  • Surround is set to Auto or On.

In order to customize the Equaliser setting, do the following:

  1. Set Sound Mode to Standard.
  2. Set Surround to Off.
  3. Set Sound Restoration (DSEE) to Off.

NOTE:When Equaliser is grayed out, Equaliser will be adjusted to recommended sound quality.