The sensor connection is unstable. How can I improve it? (QM-PR1)
Please check the following.
- Turn off unused Wi-Fi routers and Bluetooth devices.
- Keep receivers about 50cm apart.
- Keep the receiver as far away from the computer as possible.
- Placing the receiver near metal objects, including a computer, may cause the connection to become unstable.
- Check the load on your computer and reduce the load by closing apps, etc. Communication may become unstable if your PC is overloaded.
Register your product warranty
Register your product for E-warranty, get access to all information, keep your product up to date and enjoy great deals
Warranty Information
Find out more about Domestic and Tourist warranty
Repair Services & Location
Book a service appointment, track repair status, check service charges and service centre locations
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
