The LED on the REON POCKET is blinking purple or red. Is this a malfunction?

If the LED repeatedly blinks purple (RNP-P1 / RNP-6T) / red (RNP-5), it may not be charging properly or there is a malfunction in the charging function.

• Please unplug the USB cable from the charger without touching the area around the USB port.

In the following cases, the LED on the device will blink purple (RNP-P1) or red (RNP-5) for about 8 seconds and cooling/warming will stop automatically.

• The temperature inside the device is higher than expected.
• The temperature in the cooling and warming section is higher or lower than expected.
  If this happens, please wait a while and try operating the device again.
• A temporary error has occurred inside the device.
• The fan inside the device is not operating properly.
  If this happens, try operating the device again.

If the problem persists, please contact us for further support as service may be required.