Article ID : 00124838 / Last Modified : 04/12/2020

How is Location information used?

    Location information is used purposes that include optimizing the services provided by Google service and other applications according to country. Depending on the application, if you do not enable Location, the app may not work properly.

    If disabling the Location setting causes issues, follow the steps below to turn on Location.

    1. Set the Location status to On or Use Wi-Fi to estimate location.
      1. Press the HOME button on the remote control.
      2. Select  Settings.
      3. The next steps will depend on your TV menu options:
        • Device PreferencesLocationLocation statusUse Wi-Fi to estimate location 
        • LocationLocation statusOn or Use Wi-Fi to estimate location
    2. Set Location in Restricted Profile to True.
      NOTE: This step is only necessary if you are using a Restricted Profile.
      1. Press the HOME button on the remote control.
      2. Select  Settings.
      3. The next steps will depend on your TV menu options:
        • Device PreferencesSecurity & restrictionsAllowed appsLocationOn
        • Security & restrictionsAllowed appsLocationOn
        • Security & restrictionsRestricted ProfileSettingsAllowed appsSettingsLocationtrue

    NOTE: The TV does not have a GPS module, but location information can be estimated from Wi-Fi or network information.