Skip to Content
Main MenuSONY
  • SONY
  • Sony Sites
  • Store
  • Electronics
    Electronics
    Televisions & Home Cinema
    • All Television & Home cinema products
    • Televisions
    • Home Theatre & Soundbars
    • Blu-ray Disc & DVD Players
    View All
    Audio
    • All Audio products
    • Headphones
    • MP3 Players
    • High-Resolution Audio
    • Wireless Speakers
    • 360 Reality Audio
    • Speakers
    • Audio Systems
    • Audio Components
    • Digital Voice Recorders
    • Boomboxes, Radios & Portable CD Players
    • Home Cinema
    View All
    Cameras
    • All Camera products
    • Interchangeable-lens Cameras
    • Lenses
    • Compact Cameras
    • Cinema Line Cameras
    View All
    Mobile
    • All Mobile, Tablets & Smart Devices products
    • Smartphones
    • Accessories
    View All
    Video Cameras
    • All Video Cameras products
    • Camcorders
    • Action Cameras
    • Professional Video Cameras
    • Cinema Line Cameras
    View All
    Car & Marine
    • All Car & Marine products
    • In-Car Receivers & Players
    • Speakers & Amplifiers
    • Marine Audio
    View All
    Storage & Cables
    • All Energy, Storage & Cables products
    • Memory Cards & SSD
    • Cables
    View All
    All Electronics
    See Professional Products and Solutions
    Sony PromotionsSony PromotionsDiscover the latest product offers and promotions from Sony in Singapore. Learn moreSony Digital WorkshopSony Digital WorkshopA fun place to learn about your Sony products. Learn more
  • PlayStation®
  • Entertainment
    Entertainment
    • PlayStation®Store
    • PlayStation®Music
  • Support
Hi
  • My Sony
    Sign in
    • Favourites
    • Register Product Warranty
    • Registered Products
    • Newsletter Subscriptions
    • Sony Digital Workshop
    • Benefits
    • Favourites
    Sign out
  • Favourites
  • Search Sony
  • Sony Sites

Sony SupportTelevisions & Projectors

LCD TVs (BRAVIA)

    Where is the model name located on my product

    All

    DownloadsManualsQuestions & Answers

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    BRAVIA TV Apps Troubleshooting Guide

    Learn how to solve some common issues you may have with apps on your TV.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • 2019 Sony Smart TV Interactive Guide
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them
    • 2018 Sony Smart TV Interactive Guide

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 250

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KDL-32W600D
      DownloadsManualsQuestions & Answers
    • KDL-40W650D
      DownloadsManualsQuestions & Answers
    • KDL-43W660G
      DownloadsManualsQuestions & Answers
    • KD-49X7000F
      DownloadsManualsQuestions & Answers
    • KDL-42W674A
      DownloadsManualsQuestions & Answers
    • KD-55X7000G
      DownloadsManualsQuestions & Answers
    • KD-43X7000F
      DownloadsManualsQuestions & Answers
    • KDL-50W660F
      DownloadsManualsQuestions & Answers
    • KDL-43W660F
      DownloadsManualsQuestions & Answers
    • KDL-32W610E
      DownloadsManualsQuestions & Answers

    Important Information

    • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
    • Notice to owners of BRAVIA KDL-60W850B/ KDL-70W850B
    • Termination of Digital Concert Hall app on certain BRAVIA TVs and Audio and Video products
    • Software Update for Enhanced Security – 16th Nov 2018
    • Notice for BRAVIA TV owners: Termination of Asphalt Nitro service on Sony 2015 through 2018 BRAVIA Android TVs
    • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
    • Notice for BRAVIA owners: Termination of some internet associated functions on selected BRAVIA televisions
    • Notice for BRAVIA owners: Termination of Facebook App on selected BRAVIA televisions
    • Notice for Sony product owners: Termination of YouTube service availability affecting 2012 BRAVIA TVs
    • Notice for Free Repair for Customers of Sony BRAVIA LCD TV KD-55X9300D/ KD-65X9300D – Updated on 29th Jan 2021
    • Notice for Sony product owners: Termination of Twitter (Social Viewing) service availability on Sony 2015 – 2017 Android TVs

    Questions & Answers

    How to cast content to your Sony TV

    This video illustrates how easy it is to stream content from various sources, such as your PC, smartphone or mobile device.

    Video Tutorials

    Learn how to use and know the features of your TV

    Accessibility for BRAVIA LCD TV

    Learn about visual, hearing and mobility accessibility features
    • BRAVIA TV Troubleshooting Guide
    • How to perform a Firmware / Software update on BRAVIA TV?
    • The BRAVIA TV cannot be connected to the Internet: how to perform a network diagnosis.
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • Images that are not saved in the DCIM folder do not appear on the Discover Photo category.
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • What are the compatible HDR formats on my TV (other than Android TV™)?
    • Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.
    • Register your product

      Get access to all information, keep your product up to date and enjoy great deals

    • Warranty Information

      Find out more about Domestic and Tourist warranty

    • footer_community

      Support Community

      A place where you can find solutions and ask questions

    • Repair Services & Location

      Book a service appointment, track repair status, check service charges and service centre locations

    • Contact support

      Contact our Support team

    • Support by Sony (Mobile App)

      Never miss an update again! Find information and receive instant notifications about your product

      Get it on Google PlayDownload on the App Store

    Find a Store
    See Our Locations
    Support
    • Online Help
    • Support Community
    • Book Service Appointment
    • Track Repair Status
    • Warranty Information
    • Service Charges
    Experience Sony
    • Eco
    • My Sony
    • Register Product Warranty
    • Sony Store
    • Sony Digital Workshop
    News & Info
    • Press Centre
    Singapore

    Professional Products & SolutionsCorporateCareersContact Us

    Subscribe on YouTube

    Visit us on YouTube

    Like us on Facebook

    Visit us on Facebook

    Follow us on Instagram

    View on Instagram

    Follow us on Twitter

    Visit us on Twitter
    Copyright © 2021 Sony Electronics (Singapore) Pte Ltd. All rights reserved.

    Terms & ConditionsPrivacy policy