HT-AX7

Portable Theatre System with 360 Spatial Sound Mapping HT-AX7 / Included components may vary by country or region of purchase: SA-RRAX7, SA-FAX7, SA-RLAX7

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Questions & Answers: 87

How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Unable to connect the headphones or speaker to a device when I have paired it with multiple devicesYou can normally connect your Bluetooth® headphones or speakers to up to eight devices but only receive or transmit to one device at a time. When you turn ON your headphones or speaker, it usually automatically
My registered device can't connect to the Sony | BRAVIA Connect appIf the registered device fails to connect to the Sony | BRAVIA Connect app, please check the following settings: In the smartphone Settings menu, set both the Wi-Fi and Bluetooth to On. In the smartphone Settings
How to prepare your soundbar or home theater system for lightning strikes and power outagesThere are two types of lightning: direct lightning and induced lightning. Direct lightning is where lightning strikes objects or buildings directly, and induced lightning is where high voltage or high current flows
My smartphone vibrates when I use the Sony | BRAVIA Connect appWith Sony | BRAVIA Connect version 3.4 or later, your smartphone provides haptic feedback through vibrations. Because of this, when you are using the app, your smartphone may vibrate in the following situations:
Control Your BRAVIA Theatre with the Sony | BRAVIA Connect App.Use a smartphone with the “Sony | BRAVIA Connect” app installed to perform initial setup and operations as well as configure the settings on the speaker system. Control your BRAVIA and BRAVIA Theatre from your smartphone
Soundbar or home theater system does not turn onIf your soundbar or home theater system isn’t powering up, try these steps to resolve the issue. Step 1: Check the power cord connection Ensure the power cord is securely connected to an AC outlet or AC adaptor
[VIDEO] BRAVIA Theater setup on the BRAVIA Connect appDid you purchase a BRAVIA™ Theater Bar 8, Bar 9, or Quad? Don't worry, Larry will guide you through setting up your BRAVIA Theater products with the BRAVIA Connect app. To download BRAVIA Connect app, please visit
Cannot register a device on the BRAVIA Connect or Home Entertainment Connect app.Cause & Workarounds If you have not given permission to the Bluetooth pairing request, approve the request. Depending on the smartphone, the request message may only be displayed in the notification section. If
Unable to charge the HT-AX7 speaker.Check the following: We recommend using the supplied AC adaptor and the USB Type-C cable. If the speaker cannot be charged using the commercially available AC adaptor, replace it with the supplied one and check

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