Sony SupportSound Bars & Surround Speakers

HT-CT800

2.1ch Soundbar with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: SA-WCT800, SA-CT800, RMT-AH310E

Specifications

Important Information

Questions & Answers: 121

Sound Bar Troubleshooting GuideIMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions Click on the topic to view the Troubleshooting: Hint:
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
How to find your model name and serial number?Your model name enables you to get information and services specific to your device. The model name and serial number can be found in several locations, depending on the product: A label on the back or bottom of
Unable to control volume using the multi-room group feature.Due to changes made by Google, you can no longer adjust the volume using the multi-room feature with the Google Home app, using a Google Assistant feature voice command, or using the volume control button of the
Sound from the Subwoofer is too lowWhat is the sound of the Subwoofer? Since a Subwoofer is designed to play bass sounds, when you play an audio source that has fewer low frequencies, the sound from the Subwoofer can be harder to hear. To make sure
Is it safe to put items on top of my subwoofer?Because your subwoofer produces vibrations, any items placed on top of the subwoofer may fall. This is especially dangerous for items with moisture, such as aquariums or potted plants. If these items fall on your
Volume level shows a different value for the TV and the Sound Bar.There is a difference in the way the volume value of the Sound Bar and the connected TV is displayed, and the difference in the values can be seen when: You turn on the BRAVIA Sync/Control for HDMI setting. You
There is no sound coming from the SubwooferCheck before you start: Since a Subwoofer is designed to play bass sounds, when you play an audio source that has fewer low frequencies, the sound from Subwoofer will harder to be hear. To make sure the Subwoofer
4K videos are not displayed correctly when Sound Bar is connected to PlayStation4 Pro via HDMIIMPORTANT: If any model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Because each of these steps represents a possible
Introducing Sony Music CenterWelcome to the new Sony Music Center app: a revamped version of the Song pal application, which hosts an array of new features and will improve your listening experience. Main features Sony's Music center allows

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