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Sony SupportSound Bars & Surround Speakers

HT-A7000

360 Spatial Sound Mapping Dolby Atmos®/DTS:X® 7.1.2ch Soundbar | HT-A7000 / Included components may vary by country or region of purchase: RMT-AH509U, RMT-AH509J

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DownloadsManualsQuestions & Answers

Connectivity Guide to TV

Learn how to connect your audio & video products to your TV.
*Selected product categories only

Headphones Troubleshooting Guide

Are you having issues with your Headphones?
Try these steps to resolve your issue online
Important Information

Popular Topics

Sound Bar Troubleshooting Guide

Save time, fix your Sound Bar Online
  • How to troubleshoot low sound or no audio from the rear surround sound speakers.
  • PUSH POWER / PROTECT / PROTECTOR is flashing in the display of the home audio device.
  • How to reset the Sound Bar
  • Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

Important Information

  • End of support notification for products using the Windows 8.1 operating system
  • Termination of Digital Concert Hall app on certain BRAVIA TVs and Audio and Video products
  • Notice for certain Sony Blu-ray & DVD Players, Home Theater Systems, and A/V Receivers: Temporarily Disabled Internet Services
  • Windows 10 information
  • End of support notification for products using the Windows Vista operating system

Downloads

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware Update to Version 1.283Release Date: 14/11/2022
    14/11/2022
  • Sony | Music CenterRelease Date: 01/02/2023
    01/02/2023

Manuals

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File Size
Release Date
  • Help Guide (Web manual)File size is not provided.Release Date: 17/11/2022
    17/11/2022
  • [PDF]Startup Guide - For Africa and Middle East(1.05 MB)Release Date: 30/10/2022
    1.05 MB
    30/10/2022
  • [PDF]Startup Guide - For Americas, Europe, Oceania, and India(1.02 MB)Release Date: 30/10/2022
    1.02 MB
    30/10/2022
  • [PDF]Startup Guide - For Asia(except for India)(1.12 MB)Release Date: 30/10/2022
    1.12 MB
    30/10/2022
  • [PDF]Operating Instructions - For Africa and Middle East(7.22 MB)Release Date: 10/04/2022
    7.22 MB
    10/04/2022
  • [PDF]Operating Instructions - For Asia(except for India)(7.48 MB)Release Date: 10/04/2022
    7.48 MB
    10/04/2022
  • [PDF]Operating Instructions - For Europe and India(3.81 MB)Release Date: 10/04/2022
    3.81 MB
    10/04/2022
  • [PDF]Operating Instructions - For Oceania(3.71 MB)Release Date: 10/04/2022
    3.71 MB
    10/04/2022

Questions & Answers

  • How do I register a Sony product?
  • Which Sony audio products can use the exclusive features of BRAVIA TVs?
  • Unknown music unexpectedly starts playing on the SoundBar.
  • Sound from the Rear speaker is too low.
  • [VIDEO] How to connect Bluetooth Headphones to your HT-A9, HT-A7000, or HT-A5000
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