Wi-Fi cannot reconnect to my home access point after the latest software update, what can I do?
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Issue
We apologize for any inconvenience.
You may be facing the issue that Wi-Fi of your Xperia phone cannot reconnect to your home access point after the latest software update. (Build number: 62.0.A.3.163)
Recovery
Please try these methods one after the other to solve this issue temporally.
- Wi-Fi on/off: Find and tap Settings → Network & Internet → Tap the switches beside Wi-Fi.
- If step-1 does not help, please restart your Xperia phone.
Solution
Please update the sytem software to the latest version.