Article ID : 00274915 / Last Modified : 20/01/2026Print

Wi-Fi cannot reconnect to my home access point after the latest software update, what can I do?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

     

    Issue 

    We apologize for any inconvenience.  

    You may be facing the issue that Wi-Fi of your Xperia phone cannot reconnect to your home access point after the latest software update. (Build number: 62.0.A.3.163) 

    Recovery

    Please try these methods one after the other to solve this issue temporally. 

    1. Wi-Fi on/off: Find and tap Settings → Network & Internet → Tap the switches beside Wi-Fi.
    2. If step-1 does not help, please restart your Xperia phone.  

    Solution 

    Please update the sytem software to the latest version.