Frequently Asked Questions for PlayMemories Home
This page introduces Frequently Asked Questions (FAQs) and useful information for PlayMemories Home.
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Installation | Importing | Disc creation | Others |
NOTE: Also refer to the Help page (English only).
Installation
How to:
Troubleshooting:
Importing
How to:
- How to import or transfer photos and videos to a Windows computer using the PlayMemories Home.
- How to import or transfer photos and videos to a Macintosh computer using the PlayMemories Home.
Troubleshooting:
- Images cannot be imported from the camera in PlayMemories Home.
- I cannot save data on my computer by wirelessly connecting using PlayMemories Home.
- Error: Connect a device or media to the computer. is displayed on the import screen and the camera is not recognized when attempting to import images with PlayMemories Home.
- It takes a long time to import images or update the database in Playmemories Home.
Disc creation
How to:
Others
How to:
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