Applicable Model

This information is for the following model(s):

  • ILME-FR7

About This Download

Benefits and Improvements

  • Adds support for the new camera tracking data output function OpenTrackIO* for Virtual Production
  • Expands the camera tracking data (free‑d) functionality:
    • Adds support for multicast transmission
    • Adds support for the following camera position and orientation offsets:
      • Offset between the image sensor and the stage
      • Offset for the slide‑base scale position
  • Supports additional name setting characters for the following Web App features:
    • Preset Positions
    • PTZ Trace
    • PTZ Auto‑Framing composition presets
  • Improves SRT connectivity
  • Improves operational stability of the camera
  • *Compliant with SMPTE RIS‑OSVP

Notes:

  • The output values for camera position information (X/Y/Z axis offsets) and orientation information (pan/tilt/roll angles) are unified between OpenTrackIO and free‑d. For details, please refer to the Integration Manual for Tracking Data Output.
  • If the camera is updated while SETUP switch 4 is ON, the IP address will be forcibly fixed and the camera may not be able to connect after the update.
  • Access the camera from a web browser and update the firmware. For details, please refer to the ILME-FR7 Help Guide.
  • The camera software update must be performed with the lens removed and the pan/tilt lock unlocked.
  • If the setting values on the settings screen do not update properly or are not displayed, please delete the old cache of your web browser.
  • If you are using the Lens Controller, you will need to re-configure the settings after upgrading (for V2.00 users only).

Note: Refer to the Help Guide for details on all updated functions.

Previous Benefits and Improvements

File Info

  • Name: Update_ILMEFR7V400.dat
  • Version: 4.00
  • Size: 1 332 740 352 bytes
  • Release Date: 12-02-2026

Notes

  • Turn off SETUP switch 4 before performing the update. If the camera is updated while SETUP switch 4 is ON, the IP address will be forcibly fixed and the camera may not be able to connect after the update.
  • Access the camera from a web browser and update the firmware. For details, please refer to the ILME-FR7 Help Guide.
  • Perform the camera software update with the lens removed and the pan/tilt lock unlocked.
  • If the setting values on the settings screen do not update properly or are not displayed, please delete the old cache of your web browser.
  • If you are using the Lens Controller, you will need to re-configure the settings after upgrading (for V2.00 users only).

Preparation

Check the Software Version of the Camera

Use the following procedure to check the software version:

  1. Display the Web App screen of the camera in a web browser.
    For details, see the Accessing the Web App from a Web Browser section in the Help Guide.
  2. In the web menu, select the Settings tab, then select MaintenanceInformation.
  3. The software version of the camera appears under CameraVersion Number.

Notes:

  • This update applies to software Ver. 3.03 or earlier.
  • If the system software version is Ver. 4.00, the update is not required.

Software Update Preparation

Required Items

  • A tablet or computer running a supported operating system and web browser for accessing the Web App. For details, see the Accessing the Web App from a Web Browser section in the camera Help Guide.
  • An internet connection for downloading the software update

Other Prerequisites

  • AC adapter (supplied with the camera)
  • LAN cable (category 5e or higher)

Note: The update will take about 30 minutes to complete. Allow sufficient time before starting the update process.

Software Update Procedure

Notes:

  • Perform the camera software update with the lens removed and the pan/tilt lock unlocked.
  • Perform the software update using the AC adapter supplied with the camera or with a PoE++-compatible power supply device connected to the camera.
  • Close all other running applications on your computer before starting the update.
  • Disable your computer's sleep mode function before starting the update.

Step 1: Download the Update File

  1. Connect your computer to the internet.
  2. Click the Download button above.
  3. After reading the disclaimer, click Download.
    • The (Update_ILMEFR7V400.dat) file will start downloading.
      File Size: 1 332 740 352 bytes
  4. Save the file to the desktop of your computer (recommended).

Note: Using the Google Chrome default settings, the update file will be saved in the Downloads folder.

Step 2: Update the Software

  1. Connect the camera and the computer with the saved update file to the same network, and then turn them on.
  2. Display the Web App screen of the camera in a web browser on the computer.
    • For details, see the Accessing the Web App from a Web Browser section in the camera Help Guide.
  3. Select MaintenanceInformationCamera, and then check the Model Name and Version Number in the web menu.
  4. Select MaintenanceInformationCameraVersion Up in the web menu, press the Choose File button, and select the update file (Update_ILMEFR7V400.dat) that you downloaded.

    Note: Do not perform the following actions until the update has been completed:
    • Turning the camera off
    • Disconnecting the network
    • Closing the Web App screen (web browser)
    If a message appears indicating that the update has failed, check the displayed description and try the update again.
  5. The following screen appears:
    A screen explaining Update will appear.
    • Check the file name (Update_ILMEFR7V400.dat) and press OK.
    • The update will fail if no update is required. Check the software version of the camera again.
  6. The update file will start uploading. A progress bar will appear during this process. Wait until the uploading is complete before proceeding.
  7. When the update file finishes uploading, the Web App screen will appear and the update will start.
    Notes:
    • Do not turn off the camera or disconnect the network during the update process.
    • The update process time will vary depending on your network environment.
    • The POWER lamp will blink yellow during the update process.
    The message [Firmware version up has been started] is displayed.
  8. When the update process ends, the camera will reboot automatically. This will take a few minutes. Leave the camera turned on and wait until the POWER lamp lights up in green.

Step 3: Check the Software Version

  1. After the camera finishes rebooting, reload the page in the web browser.
    Note: If the setting value on the setting screen is not updated properly, delete the cache from the web browser.
  2. Select the Settings tab, then select MaintenanceInformationCamera and check that the Version Number is set to 4.00.