Sony SupportHeadphones, Audio & Video

Portable Music Players

    Where is the model name located on my product
    AllFirmware / SoftwareManualsQuestions & Answers
    Important Information

    Select your product type

    • Digital Music Players

    • Other Portable Music Players

    Recommended Articles

    Sony Interactive Connectivity Guide
    Find what you are looking for...manuals, firmware, drivers, specifications and more
    Where can I buy a new or replacement product parts or accessories in Singapore?

    Models: 457

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • NW-WM1AM2
      Firmware / SoftwareManualsQuestions & Answers
    • NW-WS413
      Firmware / SoftwareManualsQuestions & Answers
    • NW-A306
      Firmware / SoftwareManualsQuestions & Answers
    • NW-WS623
      Firmware / SoftwareManualsQuestions & Answers
    • WM-EX500
      Firmware / SoftwareManualsQuestions & Answers
    • NWZ-B183F
      Firmware / SoftwareManualsQuestions & Answers
    • WM-FX877
      Firmware / SoftwareManualsQuestions & Answers
    • NW-ZX707
      Firmware / SoftwareManualsQuestions & Answers
    • NWZ-S744
      Firmware / SoftwareManualsQuestions & Answers
    • WM-EX621
      Firmware / SoftwareManualsQuestions & Answers

    Important Information

    • End of support notification for products using the Windows 8.1 operating system
    • Termination of Digital Concert Hall app on certain BRAVIA TVs and Audio and Video products
    • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
    • Notice to Customers using Walkman, NWZ-WS613/NWZ-WS615
    • Windows 10 information
    • End of support notification for products using the Windows Vista operating system
    • Information about charging USB peripherals using Windows 8.1 PC - Updated on 13th February 2014
    • Notice of end of support for hardware and software products running on Windows XP

    Questions & Answers

    • Useful information about Walkman.
    • How to find your model name and serial number?
    • The Computer Doesn't Recognize the Walkman Player Driver
    • What is Automatic Firmware Update?
    • How can I compare Sony product specifications?
    • Register your product warranty

      Register your product for E-warranty, get access to all information, keep your product up to date and enjoy great deals

    • Warranty Information

      Find out more about Domestic and Tourist warranty

    • Repair Services & Location

      Book a service appointment, track repair status, check service charges and service centre locations

    • Contact support

      Contact our Support team

    • Support by Sony (Mobile App)

      Never miss an update again! Find information and receive instant notifications about your product

      Get it on Google PlayDownload on the App Store

    • Contact Us

    Please accept Youtube cookies to watch this video

    Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.

    Find a Store

    • See Our Locations

    Support

    • Online Help
    • Frequently Asked Questions
    • Book TV Service Appointment
    • Track Repair Status
    • Register Product Warranty
    • Service Charges
    • Delivery Information

    Experience Story

    • Eco
    • My Sony Experience Portal
    • My Sony Academy
    • My Sony Rewards FAQ
    • My Sony Rewards T&Cs

    News & Info

    • Press Center
    Singapore
    • Professional Products & Solutions
    • Corporate
    • Careers
    • Contact Us

    Subscribe on YouTube

    Visit us on YouTube

    Like us on Facebook

    Visit us on Facebook

    Follow us on Instagram

    View on Instagram

    Follow us on TikTok

    View on TikTok


    • TERMS & CONDITIONS
    • PRIVACY POLICY

    Sony Group Portal Site Sony Group Portal Site

    COPYRIGHT © 2026 SONY ELECTRONICS (SINGAPORE) PTE LTD. ALL RIGHTS RESERVED.

    • Visa
    • MasterCard
    • GrabPay
    • ShopeePay
    • Crypto