Article ID : 00409180 / Last Modified : 13/08/2026Print

    Check Sony Store Online Order Status

    For Sony Singapore customers

    Follow the steps below to check your Sony Store Online Order Status via MySony:

    1. Kindly log in to your MySony Account at https://mysony.sony-asia.com/authorize/sg/loginredirect/.

    2. Select My Sony Rewards menu at the top right corner of the page, then select Order History to track your order status.

    You may also refer to the common FAQs below for quick answers related to your Sony Store online orders:

    Q: How do I know if my order has been successful?

    A. All successful orders will receive a notification email with the order number. If you do not see it, please check your junk or spam folder. If it is still missing, please WhatsApp or call Sony Store online support at 6341 9945 or submit an enquiry through our contact form and select “Sony Store, Online Support.” 

    Q. Can I edit or cancel my order?

    A. Once your order has been placed, it cannot be edited or cancelled through the site. For help, please WhatsApp or call Sony Store online support at  6341 9945 or submit an enquiry through our contact form and select “Sony Store, Online Support.” Please include your order number for quicker support.

    For more information on Sony Store Online Shipping/Delivery Information, you may visit https://store.sony.com.sg/pages/faq