Article ID : S500031813 / Last Modified : 11/04/2018

Why can't DCR-VX1000, DHR-1000, and DCR-VX700 work properly on DVgate Plus?

    DCR-VX1000, DHR-1000, and DCR-VX700 are properly recognized on DVgate Plus but movie capture can't be done.

    This symptom is due to incompatibility with some Microsoft drivers. Therefore, DCR-VX1000, DHR-1000, and DCR-VX700 may not work properly.