Article ID : 00272495 / Last Modified : 25/11/2021

Even if you insert the charger into the POWER terminal, the smartphone will hardly be charged.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Solution/ Information

    Please use a "Power Delivery" (PD) compatible charger (XQZ-UC1 etc.). Even if you are using a PD charger, it may take a long time to charge because the current consumption will increase depending on the operating conditions of your smartphone.