Article ID : 00229918 / Last Modified : 24/11/2019

Can't pair the headset with a second or another Bluetooth device

    If you want to pair your headset with another or more Bluetooth devices, you need to set the headset to pairing mode.

    When using NFC connection

    1. Turn on the NFC function of the Bluetooth device.
    2. Remove the left and right units from the charging case.
    3. Verify that the headset indicator has changed from red to a flashing blue.
    4. Touch the Bluetooth device with the charging case.
    5. Follow the instructions on the Bluetooth device screen to complete the device registration and connection.

    When connecting to a non-NFC device

    1. Remove the headset from the charging case.
    2. Wear the headset on both ears.
    3. Touch the left and right touch sensors at the same time for about 7 seconds until “Bluetooth Pairing” and voice guidance are played from the left unit of the headset.
    4. Turn ON the Bluetooth function of the Bluetooth device.
    5. Select the model name of the device displayed on the Bluetooth device.
    6. Follow the instructions on the Bluetooth device screen to complete the device registration and connection.