Article ID : 00225084 / Last Modified : 17/05/2019

BRAVIA Sync (HDMI CEC) operations cannot be performed for connected HDMI devices when using the Picture-in-picture feature.

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When video from a connected HDMI device is displayed using the Picture-in-picture feature, you cannot perform BRAVIA Sync (HDMI CEC) operations.
This is an Android™ 8.0 specification.

To perform BRAVIA Sync (HDMI CEC) operations, turn off the Picture-in-picture feature.

  1. Press and hold the HOME button on the remote control.
  2. Select OPEN.

  3. Select Full screen.

CEC: Abbreviation for Consumer Electronics Control