If there is a sudden change in temperature, such as when going from a warm indoor setting to the cold outdoors, the touch sensor control panel may malfunction.
When the touch sensor control panel malfunctions the following symptoms may occur:
- The headset may switch to Quick Attention Mode and the audio may sound lower.
- The track switches by itself.
In this case restart the headset by
- Press and hold the button for about 2 seconds until the indicator (blue) turns off to turn off the headset.
- Press and hold the button for about 2 seconds until the indicator (blue) flashes to turn on the headset.