Updated: 18 February 2019
We apologize for the inconvenience, but the release of this software update has been postponed. We are working on the issue and will release the update as soon as possible.
A major TV software update will be released for the following Android TV™ models. (Released in order from February 2019)
This article introduces Frequently Asked Questions (FAQs) for the update.
2018 models: A8F, W80F, X75F, X78F, X83F, X85F, X90F series
2017 models: A1, X75E, X82E, X95E, X80E, X85E, X90E, X93E, X94E series
2016 models: S80D, X70D, X75D, X80D, X83D, Z9D series
For the procedure to check the model name, refer to the following.
How to check the model name, serial number, and system software version for BRAVIA TV
For the procedure to update the software, refer to the following.
How do I perform Firmware/ Software Updates for my Android TV?
What will change when the TV is updated to Android OS 8.0 Oreo?
Updating your TV software will add and improve various features. Refer to the following for details.
What has changed in the Home menu?
For details about differences in the Home screen before and after the update, refer to the following.
What has changed in the Home menu after the software update?
An unfamiliar message is now displayed.
- If you turn on the TV and an error message such as Unable to access the Internet is displayed at the upper right of the screen, refer to the following.
What is the message at the upper right of the screen when TV is turned on?
- For details about messages that are displayed in the Home menu, refer to the following.
What is the message on the Home menu?
*Android and Android TV are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group.