Why can't I get new channels?
The TV cannot automatically receive new broadcast services. To get new broadcast services, rescan the channels as follows:
For Android TV™/Google TV™ models:
- Open the
Settings screen. How to access Settings
- The next steps will depend on your TV menu options:
- Select Channels & Inputs — Channels — Channel setup — Auto tuning — Digital.
- Select Watching TV — Channel setup — Auto tuning — Digital.
- Select Watching TV — Channels — Channel setup — Auto tuning — Digital.
- Select Watching TV — Channels — Channel setup — Digital setup — Digital tuning — Digital auto tuning.
- Select Channel setup — Digital setup — Digital tuning — Digital auto tuning.
For models below:
KLVxxP4xxB Series, KDxxS9xxxB Series, KDLxxW5xxB Series, KDLxxW6xxB Series, KDLxxW7xxB Series, KDLxxW8xxB Series, KDLxxW9xxB Series, KDxxX8xxxB Series, KDxxX9xxxB Series, XBRxxX8xxB Series, XBRxxX9xxB Series, W70C series and W78C series
- Press the HOME button on the remote control.
- Select Settings.
- Select Digital Set-up.
- Select Digital Auto Tuning.
For other models:
Select the procedure below that corresponds to your TV.
Step A
- Press the HOME button on the remote control.
- Select Settings.
- Select System Settings.
- Select Channel Set-up.
- Select Digital Set-up.
- Select Digital Tuning.
- Select Digital Auto Tuning.
- Select OK.
Step B
- Press the HOME button on the remote control.
- Select Settings.
- Select Preferences or System Settings.
- Select Channel Setup.
- Select Auto Program or Auto Tuning.
- Select OK.