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Article ID : 00184945 / Last Modified : 07/02/2019

Why can't I get new channels?

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The TV cannot automatically receive new broadcast services.
To get new broadcast services, rescan the channels as follows:

For Android TV™ models:

  1. Press the HOME button on the remote control.
  2. Select  Settings.
  3. Select Channel Set-up.
  4. Select Digital Set-up.
  5. Select Digital Tuning.
  6. Select Digital Auto Tuning.

For models below:
KLVxxP4xxB Series, KDxxS9xxxB Series, KDLxxW5xxB Series, KDLxxW6xxB Series, KDLxxW7xxB Series, KDLxxW8xxB Series, KDLxxW9xxB Series, KDxxX8xxxB Series, KDxxX9xxxB Series, W70C series and W78C series

  1. Press the HOME button on the remote control.
  2. Select Settings.
  3. Select Digital Set-up.
  4. Select Digital Auto Tuning.

For other models:
Select the procedure below that corresponds to your TV.

Step A

  1. Press the HOME button on the remote control.
  2. Select Settings.
  3. Select System Settings.
  4. Select Channel Set-up.
  5. Select Digital Set-up.
  6. Select Digital Tuning.
  7. Select Digital Auto Tuning.
  8. Select OK.

Step B

  1. Press the HOME button on the remote control.
  2. Select Settings.
  3. Select Preferences or System Settings.
  4. Select Channel Setup.
  5. Select Auto Program or Auto Tuning.
  6. Select OK.
     

*Android TV is a trademark of Google LLC.