Article ID : 00114833 / Last Modified : 18/12/2018

What file formats are supported by the Album, Music, and Video apps?

Some of the picture, music, or video contents on my home network or USB device cannot be played.

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Please refer to Supported files and formats in the Help Guide by following the steps below.

  1. Refer your TV's Help Guide.
  2. Select Using the TV with Other Devices.
  3. Select USB devices.
  4. Select Supported files and formats.
  5. Select the category you want to check.


  • Contents with unsupported codecs cannot be played.
  • LPCM files (Music) are only supported when using a home network.
  • 4K contents cannot be played back on 2K TV models.
  • If content cannot be played back, despite being a supported file format, check whether the content is broken by testing playback on a computer, etc.