Article ID : 00057079 / Last Modified : 29/03/2019

How to make sure the Wi-Fi feature is turned on.

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Follow the steps below to verify wireless connectivity:

  1. Point to (but do not click) the lower-right or top-right corner of the screen, and then click to select the Settings charm.

    NOTE: The Windows Logo + I key combination will also take you to the Settings screen.

  2. In the Settings screen, click the Networks icon.
  3. In the Networks screen, click to make sure the Wi-Fi option is set to On.
  4. Once the Wi-Fi option is confirmed to be On, verify the connection to the desired access point.