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Advanced Technology
VAIO Software
About VAIO
Service and Support
    This logo certifies that this is an official VAIO notebook PC from Sony.

  Buying a VAIO is truly worry-free. With Sony's excellent before and and after purchase service, you'll not only possess a total understanding of the VAIO prior to purchasing, but also enjoy complete after-sales service. So you get to focus on what's important - preserving your precious moments.  
Before Purchase
Can I know more about VAIO?
Sony Care

Call our Customer Information Centre to receive expert advice and answers to all your queries.

Please dial 6544-8600 (between 9:00am – 6:00pm from Mon to Fri, except
public holidays) or Email Us.
Can I try a VAIO before buying?
Sony Style

Visit any Sony Style store to enjoy a personal hands-on experience on a wide variety of Sony products.
Where is the nearest VAIO Authorised Dealer?
After Purchase
What is the VAIO International Repair Service Program and does my VAIO come
      with this service?

VAIO International Repair Service Program

Applicable to certain VAIO models* only, the VAIO IRSP (International Repair Service Program) lets your enjoy free-of-charge hardware repair for a period of twelve months from the original date of purchase in designated countries. To ensure that repair services are also within reach when you travel abroad, simply register your VAIO here.   

*Applicable to only these models:Z48, Z47, Z46, Z45, Z37, TT27, TT26, TT25, TT17, TT16, TT15, CS36, CS33, SR45

Where can I service my VAIO locally?

For service information and repair request, please contact our Customer Information Centre at 6544-8600 (between 9am to 6pm from Mondays to Fridays, except public holidays) or Email Us


Where can I explore my creativity?

Take your photography skills and creativity to the next level with SDW.

Click here for more details
If I have a VAIO enquiry?
Customer Information Centre

Call our Customer Information Centre and we'll help you in any way we can.

Please dial 6544 8600 (between 9:00am – 6:00pm from Mon to Fri, except
public holidays) or Email Us.
What benefits do My Sony members enjoy?
My Sony

Enjoy an extended warranty on your Sony product, receive invites to product launches, exclusive pre-order promotions, and more.

Click here for more details
How long is the warranty period?
For customers who sign up as a My Sony member and register their warranty online, they will be given an additional 3-month warranty, which adds up to a total of 15-month warranty.

For customers who submit their warranty card offline, they will be given a 12-month warranty for their laptop.
Where can I find online VAIO support contents?
Click onto the relevant links below to locate the type of Support you would require.

For Notebooks, please click here.
For Desktops, please click here.
For Accessories, please click here.
For Online Support, please click here.
For Overseas Service, please click here.
  Other Links
VAIO Screensaver
*Actual colour and dimension may differ from the images of products on screen
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