Premium Care

Reliability Extended

Extend your peace of mind.

Starting from $39.

products-sony

Get absolute peace of mind and enjoy your Sony experience to the fullest with Premium Care today.

Benefits of Premium Care

Mirrorless Cameras & Lenses

Applicable to selected mirrorless cameras, G Master and G lenses.

premium-care-camera-and-lenses

Up to 27 months of warranty

Inclusive of default warranty period*

Comprehensive cleaning and check & maintenance

Sensor cleaning

20% off service on parts

Only for cases not covered by warranty

Fixed Lens Cameras

Applicable to selected fixed lens cameras.

Up to 27 months of warranty

Inclusive of default warranty period*

20% off service on parts

Only for cases not covered by warranty

Headphones

Applicable to selected headphones.

Up to 27 months of warranty

Inclusive of default warranty period*

20% off service on parts

Only for cases not covered by warranty

premium-care-headphones

Mobile Phone

For Xperia 1 VII mobile phone.

Up to 27 months of warranty

Inclusive of default warranty period*

20% off service on parts

Only for cases not covered by warranty

Xperia Software Support

premium-care-headphones
*Your extended warranty will be reflected in your Sony Account after 90 days.

Premium Care plans

Cameras

ZV‑1M2, ZV‑1, ZV‑1F

$69

Shop Now
ILCE‑6400, ILCE‑6400L, ILCE‑6400K, ILCE‑6400M, ZV‑E10, ZV‑E10L, ZV‑E10K, DSC‑RX100M7, DSC‑RX100M7G

$99

Shop Now
ILCE‑6700, ILCE‑6700L, ILCE‑6700K, ILCE‑6700M, ZV‑E10M2, ZV‑E10M2K

$149

Shop Now
ILCE‑7C, ILCE‑7CL, ILCE‑7M3

$199

Shop Now
ILCE‑7CM2, ILCE‑7CM2L, ILCE‑7M3K, ILCE‑7M3M, ILCE‑7M4, ILCE‑7M4K, ILCE‑7M4M, ILCE‑7M5, ILCE‑7M5M, ZV‑E1, ZV‑E1L

$249

Shop Now
ILCE‑7CR, ILCE‑7RM3A, ILCE‑7SM3, ILME‑FX30, ILME‑FX30B

$299

Shop Now
ILCE‑1M2, ILCE‑1, ILCE‑7RM4A, ILCE‑7RM5, ILCE‑9M3, ILCE‑9M2, ILME‑FX2, ILME‑FX2B, DSC‑RX1RM3

$399

Shop Now
ILME‑FX3, ILME‑FX3A

$529

Shop Now
ILME‑FX6

$799

Shop Now

Lenses

SEL16F18G, SEL2070G, SEL20F18G, SEL24105G, SEL24F28G, SEL40F25G, SEL50F25G, SEL70300G, SEL90M28G, SELP1635G, SEL2450G, SEL1625G, SEL100M28GM

$199

Shop Now
SEL1224G, SEL200600G, SEL70200G, SEL70200G2, SEL100F28GM, SEL135F18GM, SEL14F18GM, SEL24F14GM, SEL35F14GM, SEL50F14GM, SEL85F14GM, SEL85F14GM2

$249

Shop Now
SELP28135G, SEL100400GM, SEL1635GM, SEL1635GM2, SEL2470GM, SEL2470GM2, SEL50F12GM, SEL70200GM, SEL70200GM2, SEL400800G

$299

Shop Now
SEL50150GM, SEL2870GM, SEL1224GM

$399

Shop Now
SELC1635G, SEL300F28GM

$699

Shop Now
SEL400F28GM, SEL600F40GM

$1,299

Shop Now

Headphones

WF-LS910N (LinkBuds Fit), WF-L910 (LinkBuds Open) WF-LC900 (LinkBuds Clip)

$39

Shop Now
WF‑1000XM6

$59

Shop Now
WF‑1000XM5

$49

Shop Now
WH‑1000XM5

$89

Shop Now
WH‑1000XM6

$99

Shop Now

Mobile Phone

Xperia 1 VII

$299

Shop Now

Click here for full terms and conditions.

FAQs

What is Sony Premium Care? 

Sony Premium Care, offered by Sony, is an optional service that customers can top up to enhance their ownership experience with selected Sony products. Designed to provide peace of mind, it includes extended warranty coverage, comprehensive maintenance checks (for selected items), and discounts on service parts. 

Who is eligible for Sony Premium Care?

Premium Care is available for customers who have purchased selected Sony products.

Please refer to the provided list of eligible models. To be eligible, you must:

  • Be a My Sony Rewards Member.
  • Register the warranty for your product purchased under My Sony Rewards program within 14 days of purchasing the main unit. 
How can I purchase Premium Care? 

To be eligible for Premium Care, you must be a My Sony Rewards Member and register your product's warranty within 14 days of purchasing the main unit. Upon meeting these criteria, you will receive an exclusive link via your warranty confirmation email to purchase Premium Care. To proceed, simply follow the link, add the product to your cart, and complete the payment. You will then receive an order confirmation once your purchase is successfully completed. Additionally, Premium Care can also be purchased directly at our Sony Stores at the time of buying the main unit.

When should I purchase Premium Care?

Premium Care must be purchased within 30 days of purchasing the main unit to access the benefits.

Can I cancel my Premium Care purchase?

Yes, you can cancel your Premium Care purchase within 7 days of purchase for a full refund, provided no claim has taken place

What happens if my product needs repair under Premium Care?

You may bring it directly to our service centre at 313@somerset or drop it off at our collection centres. Location information can be found here.

Domestic warranty terms and conditions apply.

How and when can I redeem the one-time comprehensive cleaning and maintenance check included with my Premium Care service? 

You can redeem your one-time comprehensive cleaning and maintenance check at any time during the standard or extended warranty period.Here's how:

  • Bring the main unit to our designated service center at 313@somerset. 
  • Ensure you have proof of purchase for the main unit and your Premium Care. 
  • The comprehensive cleaning and maintenance check will take approximately 3 working days. 
  • After completion, you can pick up your product from our service center
I am a tourist on vacation in Singapore. Will Premium Care extended warranty apply when I’m back in my home country? 

Premium Care extended warranty services are only valid within Singapore, they may not be applicable once you return to your home country. 

What damages will Premium Care’s warranty extension cover?

Damage coverage will be identical with the standard warranty (12 months) and My Sony extended warranty (additional 3 months). You may review the terms and conditions here.

Will more products be eligible for Premium Care in the future? 

At this moment, only products listed are eligible for Premium Care. For future models’ inclusion, please stay tuned. 

Find out more about Premium Care