Article ID : 00205922 / Last Modified : 15/02/2019

Is the issue solved when you close any apps that are not being used on your smartphone or other playback device?

    If there are any apps active on your smartphone or other playback device other than the music playback app, close them to see if this stops sound skipping or noise.

    • The issue was solved.

      If there are multiple apps active simultaneously on your smartphone or other playback device, this places a burden on the playback device, which may cause sound skipping or noise.

    • The issue was not solved.

     

     

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