Do sound skipping and noise stop occurring after you unplug the headset and plug it back in?
Unplug the headset and plug it back in approximately 3 times, plugging it in firmly the last time.
-
Yes, it does.
The issue was caused by poor plug contact or connection. Poor plug contact or connection occurs easily when the plug is not clean. Clean the headset plug regularly using a dry cloth.
-
No, it does not.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Warranty Information
Find out more about Domestic and Tourist warranty
Support Community
A place where you can find solutions and ask questions
Repair Services & Location
Book a service appointment, track repair status, check service charges and service centre locations
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
