Article ID : 00203290 / Last Modified : 07/08/2020

Perform a factory reset

    How to reset the Android TV to factory settings

    IMPORTANT:

    Performing a factory reset will wipe all of your data and settings on your TV.

    Select the status of your TV below. The operation procedure varies depending on the status of the TV.

    If the Home screen can be displayed

    If the Home screen cannot be displayed (the HOME button on the remote control does not work)

    Is the problem solved?

    Yes, the problem is solved No, I want to contact Sony support


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