Article ID : 00204927 / Last Modified : 27/11/2019

Closed Caption/Subtitle

    IMPORTANT: This article applies only to specific products. Check the Applicable Products and Categories section of this article.

    Subtitles are typically transcriptions of the audio portion of content displayed on the TV screen. They include sound effects and scenic narration, but whether non-speech elements are available depends on the content.
     

    Display subtitles on the TV screen

    The subtitle feature is enabled by pressing the SUBTITLE (CC) button on the TV remote control.
    This feature is available on TV broadcasts and apps, such as Google Play Movies & TV (subtitles may not be available for some TV broadcasts and apps).


    Apps: Whether a given app supports the subtitle feature depends on the app. As of June 2019, Google Play Movies & TV supports the subtitle feature. Some apps, such as Netflix, enable subtitles by using their own setting menu instead of pressing the SUBTITLE (CC) button on the TV remote control. In addition, some apps can change the text size and color.

    • Visit the support site of the apps for detailed information, including how to enable features.
    • As of June 2019, the above information is confirmed. The specifications of Google Play Movies & TV and Netflix are subject to change without notice.
       

    TV broadcasts: Two types of subtitles might be available, depending on the TV program.
    Press the SUBTITLE (CC) button on the TV remote control to select either Basic or For hard of hearing

    • Basic: Subtitles only display audio portion of the content.
    • For hard of hearing: Subtitles display audio portion and non-speech elements of the content, such as door knocking sound.

      Your TV will display For hard of hearing subtitles whenever it is available by following below direction:
    • For Android™ 9 (A9F, A9G, X85xxG (55/65/75/85), X95xxG, Z9F, Z9G series)
      1. Press the Home button on your TV remote control. 
      2. Select  Settings on the upper right corner of the Home screen, and press the Enter button. 
      3. Select Watching TV and press the Enter button. 
      4. Press the Down arrow button to select Preferences (Channels), and press the Enter button.
      5. Select Subtitle setting and press the Enter button. 
      6. Select Broadcast and press the Enter button.
      7. Select Subtitle and press the Enter button. 
      8. Press the Down arrow button to select For hard of hearing, and press the Enter button. 
         
    • For Android 9 (Other models), and Android 8.0 (Z9G, A9G, X95xxG, X85xxG series (55/65/75/85))
      1. Press the Home button on your TV remote control. 
      2. Select  Settings on the upper right corner of the Home screen, and press the Enter button. 
      3. Select Watching TV and press the Enter button. 
      4. Select Channels and press the Enter button. 
      5. Select Channel setup and press the Enter button. 
      6. Press the Down arrow button to select Digital setup, and press the Enter button. 
      7. Press the Down arrow button to select Subtitle setup, and press the Enter button. 
      8. Select Subtitle setting and press the Enter button. 
      9. Press the Down arrow button to select For hard of hearing, and press the Enter button. 
         
    • For Android 8.0 (Other models)
      1. Press the Home button on your TV remote control. 
      2. Select  Settings on the upper right corner of the Home screen, and press the Enter button. 
      3. Select Channel setup and press the Enter button. 
      4. Select Digital setup and press the Enter button. 
      5. Press the Down arrow button to select Subtitle setup, and press the Enter button. 
      6. Select For hard of hearing and press the Enter button. 
         
    • For Android 7.0
      1. Press the Home button on your TV remote control. 
      2. Select Settings on the lower left corner of the Home screen, and press the Enter button. 
      3. Select Channel setup and press the Enter button. 
      4. Press the Down arrow button to select Digital setup, and press the Enter button. 
      5. Press the Down arrow button to select Subtitle setup, and press the Enter button. 
      6. Select Subtitle setting and press the Enter button. 
      7. Press the Down arrow button to select For hard of hearing, and press the Enter button.