Product purchased from E-commerce platforms such as Lazada, Shopee, Qoo10 etc.
Some E-commerce platforms sellers are selling Sony products supplied from overseas which are not applicable for warranty by Sony Singapore.
As such, the serial numbers or IMEI numbers of these products will be invalid when entered into the serial number field.
Please refer to information below to differentiate local and overseas products.
Local authorised products
Overseas unauthorised products
Sony or manufacturer warranty
Seller or supplier warranty
12 months and below or no warranty
Domestic or Ship from Singapore
Ship from Overseas or other specific countries (e.g., USA, Hong Kong, South Korea, China)
Register at www.sony.com.sg/registerproduct
Contact the seller for information
|Examples of warranty information
Product purchased from local authorised retails channels
If the store you bought from can be found in the store locator (https://www.sony.com.sg/microsite/retailshops/)
Please send model name, serial number and purchase receipt to us by WhatsApp here.
If the store cannot be found in the store locator, please check with the seller for warranty information.