Article ID : 00150400 / Last Modified : 02/09/2020

Where can I find the model and serial numbers for my Digital Music Player (Walkman) or other Portable Audio devices?

    The model and serial numbers can be found on the device itself or in the bar code on the original box.

    Using the bar code label on the original box

    The seven digits between S01- and the last digit is the serial number (S01-XXXXXXX-X).

    Image

    NOTE: If there is a string of zeros, such as "00000000," the product does not have a serial number.
     

    When looking at the device

    Examples of correct model name and serial number location

    Select your product type:

    WALKMANWaterproof
    WALKMAN
    Head band
    Headphones
    Truly Wireless
    Headphones
    Portable and Wireless
    Speakers
    BoomboxesDigital Voice
    Recorders
    Radios

     

    WALKMAN

    Examples of correct model names: NWZ-W252, NW-E003F

    The model and serial number for Walkman Digital Music Players are usually found on the back of the unit.
    WALKMAN

    1. Model Name
    2. Serial Number

    Waterproof WALKMAN

    Examples of correct model names: NW-WS623, NW-WS413

    The model name and serial number of Waterproof Walkman models are usually located on both sides of the unit.
    Waterproof WALKMAN

    Headband Headphones

    Depending on the headphone model, you can find the model name and serial number on the headband or inside the head-padding as in the image below.
    Headband Headphones

    Truly Wireless Headphones WF-1000X

    The model name and serial number are located on the bottom of the Charging Case.
    Truly Wireless Headphones WF-1000X

    Portable and Wireless Speakers

    Depending on the Wireless Speakers model, you can find the model name and serial number on the bottom of the Portable and Wireless Speaker.

    Example of correct model name and Serial Number: SRS-HG1
    Portable and Wireless Speaker

    Boomboxes

    Examples of correct model names and serial number: Boomboxes.
    1. The model name and serial number are located at the bottom of the product.
    2. The model name CFD-S70 is written on the outside, while the serial number label is pasted inside the battery compartment cover.
    3. Open the battery compartment cover to locate the serial number.

    Boomboxe

    Digital Voice Recorders

    Depending on the Digital Voice Recorder model, you can find the model name and serial number on the back or at bottom of the Digital Voice Recorder.

    Examples of correct name: ICD-SX2000
    1. Model Name
    2. Serial Number
      Digital Voice Recorder
    Examples of correct name: ICT-TX800
    1. Model Name
    2. Serial Number
      Digital Voice Recorder

    Radios

    Depending on the Radio model, the model name and serial number are located on the back of the unit, bottom of the unit or inside the battery compartment.