Details

Network Update

Note: Ensure the unit is not playing back any music before updating the firmware.

The firmware of this Home Audio System can be updated to the latest version by connecting to the Internet via a wired LAN network.

1. Press  of the unit to turn on the system and wait a few minutes until UPDATE icon appears on the display.
   
2. Press MENU on the remote to open menu and press ↑/↓ on the remote to select "Update Menu", then press "ENTER".
   
3. Press ENTER on the remote when "via Network" is displayed.
   
4. Press ENTER on the remote when a blinking "Ok" appears.
   
5. Please wait about 10 minutes for the download and update process to be completed.
   
   
   
   Below display indicates that the update is starting.
   
   
   The numerical value that appears indicates the update progress.
   
6. Press POWER on the unit after "Complete" is displayed, and the unit will be turned OFF.
   
7. Press Power on the unit again to turn it on.
8. Verify that the unit is updated to the latest version. Click here to check the firmware version.

Network Update Troubleshooting FAQs

If “Cannot Download”/“Push POWER” is displayed during the update
This message indicates that the software update has failed and you cannot use any operations (and all functions) on the unit except the power button operation. 
Please check the condition through the following steps.

1. Press the  button and turn OFF the unit.
2. Press the  button to turned ON the unit.
3. Wait about 3 minute (or Wait until the network connection is connected). Then check the Display on the unit. 
   
   
   If UPDATE is blinking
   
   The firmware update is NOT completed, but the unit is functioning normally. 
   In this case, we recommend to update the firmware. Click here for the USB update procedure.
   
   
   If ”Update Retry” is displayed
   
   The firmware update has FAILED, and the unit cannot be used. When this happens, Please execute the updates using the USB flash device with the following procedure.
   
   1. Copy the USB Update file to a USB flash device. Click here for the USB update procedure.
   2. Insert USB flash device to the USB-A front connector when "Update Retry" appears.
   3. Please wait for about 10 minutes until the download and update process is completed.
   
   
   
   
   4. Start to update after downloading
   
   
   
   
   
   5. Press  on the unit after "Complete" is displayed to turned OFF the unit.
   
   
   
   6. Press  on the unit again to turn it on.
   
   7. Verify that the unit is updated to the latest version. Click here to check the firmware version.

USB Update

The firmware of this Home Audio System can be updated to the latest version by USB flash drive.

Note: It is not possible to roll back to the previous software version after performing the firmware update.

Preparations for Firmware Update
Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare USB flash drive.

Supported Operating Systems

• Windows 10
• Windows 8
• Windows 7 with Service Pack 1 (SP1)
• Windows Vista with Service Pack 2 (SP2)
• Mac OS X (10.4) or later

Note:

• If you are using Windows 8, please use it in desktop mode.
• Operation is not guaranteed for all PCs installed with a compatible OS.
• Recording Media - USB flash drive : Capacity larger than 256MB
  Operation is not guaranteed for all USB flash drive.

Download the Update File

1. Ensure no program other than your Internet browser is running.
2. You must accept the terms of the Terms & Conditions on this page. After reading this agreement, check the "I have agreed with the Terms & Conditions" box above and click on the Download button
3. Save the file to the Desktop of your computer (recommended).

Unzip the Downloaded File.

Using Windows

1. Right-click the downloaded file: CMTSX7V1622994.zip
2. Click Extract All.
3. Click Extract in the Extract Compressed (Zipped) Folders window that has opened.
   The "CMTSX7V1622994" folder is now open on your computer's desktop.
4. UPDATE folder contain 4 files: "LUTE04-FW.BIN", "LUTE04-FW.ID", "LUTE04-FW_MB.BIN", "LUTE04-FW_MB.ID".

Using Mac OS

1. Double-click the saved file CMTSX7V1622994.zip
2. The "CMTSX7V1622994" folder is created on your desktop.
3. UPDATE folder contain 4 files: "LUTE04-FW.BIN", "LUTE04-FW.ID", "LUTE04-FW_MB.BIN", "LUTE04-FW_MB.ID".

Note: Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In latter case, please use a decompression tool.

Prepare USB flash drive

• Initialize the USB flash drive by the original manufacturer system.

Copy the update files to the USB flash drive.

1. Insert the initialized (formatted) the USB flash drive into USB slot on your computer
2. Copy the UPDATE folder inside it to the USB flash drive. Refer to below image.
   

How to Update

IMPORTANT: Ensure the unit is not playing back any music before updating the firmware.

1. Press the button to turn ON the unit.
2. Insert the USB flash drive (containing the update files) into the USB-A front port.
3. Select "USB FRONT" repeatedly by pressing the FUNCTION button on the remote controller.
   Please wait until "ROOT" appears on the display.
   
4. Press MENU on the remote to open menu and press ↑/↓ on the remote to select "Update Menu", then press "ENTER".
   
5. Press ENTER on the remote when "via USB" is displayed.
   
6. Press ENTER on the remote when a blinking "Ok" appears.
   
7. Please wait for about 10 minutes for the download and update to be completed.
   
   
   
8. Start to update after downloading
   
   The numerical value that appears indicates the update progress
   
9. Press on the unit after "Complete" is displayed to turned OFF the unit.
   
10. Press on the unit again to turn it on.
11. Verify that the unit is updated to the latest version. Click here to check the firmware version.

Caution

• Do not disconnect the power or network (LAN) cable during download and update of the firmware. Please retain these connections. It may cause failure of the unit if the cables are disconnected.
• Do not operate on the unit and the remote controller during download and update.
• The time taken to download and update depends on network connection situations.
• Updating normally takes about 10 minutes. It may take longer depending on your network environment.
• Firmware update may fail during the procedure if the network environment is not adequate. In this case, update the software using a USB flash drive.