Sony Support

Updater Program to Resolve Error 004

    Applicable Models
    About this download
    File Info
    System Requirements
    Install

    Applicable Models

    This information is for the following models:
    • USM8GM

    About this download

    If you encounter the error message of "Please start the program from the original USB device. -004" when attempting to playback the FIFA HD Video Footage. This indicates that the video license has expired.

    Please install this Updater Program to extend the license to playback FIFA HD Video Footage.
     

     

    File Info

    File Name

    • USM8G_update_ab002.exe

    File Version

    • 1.0.0.3

    File Size

    • 1.63MB

    Release Date

    • 2014-06-13

    System Requirements

    • Windows 7
    • Windows 8
    • Windows Vista
    • Windows XP

    Install

    Details

    Instructions:

    1. Download the updater program and locate at your desired directory.
    2. Insert one of USB drives onto your PC.
    3. Execute the updater program.
      Note: Please click on Run when you encounter the prompt for "The publisher could not be verified. Are you sure you want to run this software?"
    4. Repeat Step 2 and 3 for another USB drive.