Article ID : 00073139 / Last Modified : 11/04/2018

The built-in flash does not function.

The built-in flash does not function.

    The following are possible causes. Try a solution according to the circumstances.

    If the flash setting is Off: If set toImage Off, the flash will not work evben if dark.
    Change the flash setting toImage On, and then see if the flash will work.


    • If the flash cannot be set to On for a reason such as Intelligent Auto mode being set, change to Program Auto.
    • On some cameras, the flash unit will need to be raised manually first.


    If set to a shooting mode where flash cannot be used: The flash setting is fixed to ImageOff in some shooting modes, such as when set to Image High Sensitivity/Night Scene Night Scene/Image Fireworks/Image Anti Motion Blur in Scene Selection, Continuous Shooting, or Bracket.
    Change the shooting mode or setting.

    If the issue is still unresolved, the product may need to be repaired.