Sony Support

Article ID : S500019609 / Last Modified : 11/04/2018

Why is S-AIR sound intermittent?

S-AIR sound is intermittent.

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Try the following:
- Move the USB Dongle farther away from the unit.
- Lock the S-AIR RF setting.

Perform the following:

  1. Set HOME  Setup System Settings S-AIR Settings RF Change OFF.
  2. Try switching the S-AIR ID switch to A, B, or C. Set the S-AIR ID switch on the rear panel of the surround amplifier to the same setting.
- Move the system away farther away from the wireless access point.