Sony Support

Article ID : S500019609 / Last Modified : 11/04/2018

Why is S-AIR sound intermittent?

S-AIR sound is intermittent.

    Try the following:
    - Move the USB Dongle farther away from the unit.
    - Lock the S-AIR RF setting.

    Perform the following:

    1. Set HOME  Setup System Settings S-AIR Settings RF Change OFF.
    2. Try switching the S-AIR ID switch to A, B, or C. Set the S-AIR ID switch on the rear panel of the surround amplifier to the same setting.
    - Move the system away farther away from the wireless access point.