Article ID : 00229967 / Last Modified : 12/07/2019

Where can I service the wireless headset or charging case if either or both the units are lost or require repair?

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You can approach your nearest authorized Service Center to replace or repair the left or / and right units of the headset or the charging case.

Please send send both the left earbud, the right earbud, and the charging case to the Service Center.

NOTE: The warranty doesn't cover the cost of replacing the missing items and the replacement of the headset / charging case will be subject to a service fee.