These applications require an Internet connection and the correct Date & time settings. Follow the steps below to make sure that your BRAVIA TV is connected to the Internet and that the Date & time settings are correct.
- Check network status.
- Press the HOME button on the remote control.
- Select Help.
For Android™ 8.0, select Apps, then select Help.
NOTE: You can also display the Help screen by pressing the HELP button on the remote control.
- Select Internet connectivity symptoms.
- Set the Date & time settings. For details, refer to the following article:
How to adjust the date and time
NOTE: The Date & time settings can also impact the following functions. If the Date & time settings are not correct, these functions may not work properly.
- Search / Voice Search
- Voice Actions
- Backdrop (screen saver with scenic pictures)
*Android, Google Play and YouTube are trademarks of Google LLC.