Service Charges

NOTE: There will be additional charges for the following:

Cancellation of Repair / No Trouble Found
  • $30 for TV, Video Players, Cameras and Audio products
  • $60 for VAIO Notebooks
  • $40 for Tablet
Corroded Sets
  • 2 x Service Charge
Dismantled / Modified Sets
  • 3 x Service Charge
All charges are excluding GST.

For Audio: Each component will be charged separately.

Service Warranty is reclaimable, except replacement of new parts, within 3 months from first date of collection if same defect occurs.

For Service Warranty enquiry, please contact
Service Hotline: 6544 8600
Operating hours: 9am to 6pm (Mon to Fri, except public holidays)

 

Consumer Product - Service Charges

Product Category Type

Rate

Other Charges
Television 26" and below

$80

$20 transport one way
30" to 39"

$100

40" to 54"

$120

55" to 59"

$150

60" to 79"

$180

80" and above

$250

Plasma TV

$200

Remote commander

$20

 
Home Audio Video Home Theatre System

$120

$30 transport two way
(collect and return)

$20 cleaning
BD Player / DVD Recorder

$80

Hi-Fi System

$65

Amplifier / SACD Player

$250

 
Digital Imaging Cyber-shot (DSC)

$60

$40 cleaning
Handycam (HDR, DCR)

$80

DI Accessories (e.g. Flash, LAEA mount, Marine Pack)

$80

Alpha APS-C Sensor (ILC, SLT, NEX)

$80

$60 cleaning
Semi-pro Cyber-shot (RX1 series)

$150

E-mount Alpha Full Frame Sensor (ILCE-7 Series)

$120

A-mount Alpha Full Frame Sensor (SLT-A99, DSLR-A850/A900)

$150

Lens - Sony

$80

$60 cleaning
Lens - G or Carl Zeiss

$150

$120 cleaning
 
Portable Audio Walkman / ICD recorder / Transistor Radio

$40

$15 cleaning
Headphone / Earphone

$20

 
Car Audio Player only

$50

$20 cleaning
In Car Visual

$60

 
Computers VAIO repair

$120

 
VAIO software recovery / update

$60

 

 

 

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